Warranty Policy
Warranty Period
All Master PC Builder computers now come with a lifetime warranty covering manufacturer-related issues.
Coverage
This lifetime warranty covers any defects in material or workmanship under normal use, specifically related to manufacturer issues only. Normal use refers to the operation of the product as intended by the manufacturer, without misuse or external damage. Master PC Builder will repair or replace, at no charge, products or parts of a product that prove defective due to improper material or workmanship from the manufacturer. Please note that this warranty does not cover normal wear and tear, cosmetic damage, or any issues arising from misuse or lack of proper maintenance.
Shipping Terms
Master PC Builder will cover the shipping costs for any warranty claims made within the first two months of purchase. After two months, the purchaser is responsible for covering the shipping costs.
Exclusions
The warranty does not cover: Damage resulting from misuse, abuse, installation, or maintenance performed by anyone other than an authorized service agent, damage caused by natural disasters, cosmetic damage, or wear and tear from normal use. The warranty is strictly limited to manufacturer-related issues.
Claim Process
To obtain warranty service, you must first contact us to determine the problem. We will decide the most appropriate solution for you. Please be ready to provide proof of purchase, a description of the defect, and photos or videos showing the defect, if applicable.
Limitations of Liability
Master PC Builder shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty.
Contact Us
For any questions about our warranty policy or to initiate a warranty claim, please contact us at: Contact
Last updated on 10/6/24