Returns Policy
Returns & Refunds
At Master PC Builder, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, you may return it within 15 days of receiving your order for a refund, subject to the following conditions:
Condition of Returned Items
Products must be returned in their original condition and packaging, including all accessories and documentation. Items returned damaged or with missing parts will be subject to a restocking fee or partial refund.
Restocking/Shipping Fee
A restocking/shipping fee of $100-$250, depending on the item, will be deducted from the refund for each returned item. This fee covers the cost of processing returns and restocking items. If the item is defective or the wrong item was received, this fee will be waived.
How to Return
To initiate a return, please contact our customer service team. We will provide you with instructions on how to return your product. Please note that customers are responsible for return shipping costs unless the item is defective or the wrong item was received.
Processing Returns
Upon receiving your return, we will inspect the item and process your refund or exchange as quickly as possible. Refunds will be issued to the original method of payment. Please allow up to 30 Days for your return to be processed.
After 15 Days
After the initial 15-day return period has passed, all sales are considered final. We will no longer accept returns or provide refunds for any product unless it is defective or covered by our warranty policy. Please ensure to inspect your product promptly upon receipt.
Exceptions
Please note that certain items may not be returnable and are marked as such directly on the product page. This includes items that are explicitly stated on their item page as "Non-Returnable." For these specific items, our standard return policy does not apply due to the nature of the product, hygiene standards, or other specific reasons. Please review the product details carefully before making your purchase.
Questions
If you have any questions about our returns policy, please contact us at: Contact